Academy LMS Customer Support Addon

The Customer Support Addon for Academy LMS enhances user experience by offering a professional ticket-based support system for students, instructors, and visitors. Easily manage support categories, respond to queries, and streamline communication through saved macros. This powerful LMS support addon ensures fast, organized, and reliable help, boosting your eLearning platform's reputation and user satisfaction.

This addon is for your Academy LMS powered website’s students, instructors and public users. Anyone can send you support ticket regarding any issue about your service, and you can provide professional level support using this addon.

How it works

• Academy LMS should be pre-installed in your server
• Purchase noticeboard addon for Academy LMS from CODESMITH
• Download and install the addon to your Academy LMS portal
• Create some support ticket categories
• Students or instructors now can send tickets from their account panel
• You can monitor all the incoming open tickets along with their priority status
• Reply your users with appropriate answers in a single ticket thread
• For commonly used replies or texts, you can save them in a macro and use them instantly without typing
• Thus, your users get a professional customer support, and your course website service becomes world class

Screenshots

Demo

Watch this addon demo by navigating to the link below:
https://demo.creativeitem.com/index.php?product=customer-support

Requirements:

• Academy LMS pre-installed in your web server.
• Download Academy here