Warranty – WorkDo Dash SaaS Mobility Add-On

Warranty – Dash SaaS Add-On.Efficiently track and manage product warranties with the Warranty Add-On for Dash SaaS. This tool allows businesses to record warranty details, set reminders for expiration dates, manage claims, and maintain a centralized database for all warranty-covered items. Ideal for retailers, service centers, and manufacturers looking to improve post-sales service and customer satisfaction.

Note: This is an addon for WorkDo Dash SaaS, not a standalone script.

   WorkDo Dash SaaS - Open Source ERP with Multi-Workspace

Seamless Warranty Integration with Dash SaaS

• Product Warranty Activation
• Automatic Warranty Assignment
• Manual Warranty Creation
• Customer Warranty Claims
• Admin Claim Management
• Multiple Claims Support
• Warranty Extension with Payment Tracking
• Service Inclusion in Extensions
• Transparent History & Reporting

Product Warranty Setup & Auto-Assignment

Activate warranties directly when adding products or parts by specifying the duration, terms, and type (e.g., months or years). Upon generating an invoice (type: account), warranties are automatically created — no manual steps required.

• Predefined warranty on product entry
• Automatic warranty generation with invoices
• Saves time & ensures consistency

Flexible Warranty Management

For sales without invoices or when you need to add warranty details manually, you can create warranties by selecting the product, customer, and purchase date. This gives you the flexibility to handle various real-world sales scenarios.

• Supports all sales workflows
• Easy product & customer linking
• Validates using the purchase date

Streamlined Customer Warranty Claims

If a customer reports an issue, the admin can create a warranty claim on their behalf. Simply enter the claim date and describe the issue. The system supports multiple claims within the warranty period for recurring problems.

• Multiple claims were supported during warranty
• Simple form-based input
• Customer-friendly and efficient

Efficient Admin Claim Management

Admins can review, approve, or reject warranty claims. Each action can include reasons, solutions, and timestamps for complete transparency and accountability.

• Status: pending, approved, rejected
• Add reasons & solutions
• Complete claim history for audit tracking

Flexible Warranty Extensions

Customers may request warranty extensions before expiry. Admins can set the new duration and fee, while the system tracks the payment status to avoid confusion.

• Track paid & unpaid extensions
• Filter/search warranties easily
• Increase satisfaction & retention
• Organized data for smart decisions

Check here : View WorkDo Dash SaaS Documentations

Check here : Explore WorkDo Dash SaaS User Manual

Check here : How to install Dash Add-On