Repair Management System - WorkDo Dash SaaS Industrial Solutions Add-On

Repair Management System – Dash SaaS Add-On.Streamline service operations with the Repair Management System – Dash SaaS Add-On. Designed for electronics repair shops, appliance service centers, and IT support businesses, this tool helps manage repair tickets, track job status, assign technicians, estimate costs, and maintain customer communication—all from a centralized dashboard. Fully integrated with Dash SaaS, this repair management software boosts efficiency, enhances service tracking, and improves customer satisfaction.

Note: This is an addon for WorkDo Dash SaaS, not a standalone script.

   WorkDo Dash SaaS - Open Source ERP with Multi-Workspace

The Repair Management System is a comprehensive solution designed to streamline the entire repair lifecycle — from order requests to part tracking, technician assignments, invoicing, payments, and warranty handling. It simplifies operations, improves service efficiency, and ensures accurate record-keeping for all repair activities within your organization.

Check here : How to Integrate Repair Management System with Laravel | Simple and Effective Video

Repair Management System

• Repair Order Management
• Parts & Components Tracking
• Technician Assignment
• Invoice & Payment Handling
• Movement History
• Warranty Tracking

Repair Order Requests

Easily initiate a new repair process by capturing all essential product and customer details such as product name, quantity, customer name, email, mobile number, request date, expiry date, and the assigned technician. Once a repair order is created, you can take various actions to manage the repair lifecycle efficiently. You can start the repair, add required parts, mark the repair as completed, or declare it irreparable if necessary. Additionally, you have options to cancel the order, edit details, or delete the request altogether, giving you complete control and flexibility over each repair case.

• Create and manage repair orders
• Assign expiration and maintenance dates
• Auto-update order status

Parts & Components Management

Manage all repair-related components efficiently by selecting relevant product/service part items. Once a part is selected, its price, tax, and applicable discount are auto-filled based on the database. You simply enter the required quantity, and the system calculates the total cost automatically. This ensures accurate billing and inventory usage, saving time and avoiding manual errors.

• Add multiple parts per repair order
• Real-time calculation of part totals
• Seamless integration with billing and stock systems

Repair Billing & Payments

Streamline your repair billing process with automated invoice generation. Each repair order includes detailed charges, taxes, and parts cost, forming a clear and accurate invoice. The system supports multiple payment types, allowing you to manage partial, full, or manual payments with ease. Track the payment status (Pending, Partially Paid, Paid) for each invoice to stay on top of receivables.

• Track payment status in real-time
• Support for partial or full payments
• Link invoices directly with repair orders

Repair Movement Tracking

Efficiently monitor the entire movement lifecycle of repair items across different departments or locations. Each movement is logged with time, origin, destination, and reason, providing complete visibility and accountability. This helps avoid misplacement and enhances coordination between teams handling the repair workflow.

• Log every movement with a timestamp
• Identify movement reasons easily
• Strengthen operational control

Detailed Payment Management

But that's not all – our module also simplifies the invoicing process, allowing you to generate and manage invoices directly within the platform. Say goodbye to manual invoicing and juggling multiple systems. With Dash SaaS, you can create accurate invoices with ease, ensuring timely billing and improved cash flow management.

Repair Technicians Management

Assign skilled technicians to each repair order for better accountability and service tracking. Maintain a directory of technicians with their contact details and workspace info. Orders can be filtered or organized based on assigned technicians, making task delegation smoother and ensuring repair workflows are well-managed.

• Maintain technician profiles
• Improve task delegation and clarity
• Track technician performance over time

Warranty Tracking & Claims

Efficiently manage warranty coverage for repaired parts and products. Assign warranty numbers, define start and end dates, and document terms to ensure customers receive promised service coverage. Track claim status for transparency and easy follow-ups.

• Assign warranties to parts
• Track warranty periods
• Define warranty terms clearly

Check here : View WorkDo Dash SaaS Documentations

Check here : Explore WorkDo Dash SaaS User Manual

Check here : How to install Dash Add-On