Instagram Chat - WorkDo TicketGo Add-On

The Instagram Chat Add-On for TicketGo lets you manage and respond to Instagram Direct Messages (DMs) directly from your helpdesk. All customer interactions are converted into tickets, helping your team deliver faster responses while keeping communication centralized and organized.

Note: This is an addon for WorkDo TicketGo - Support Ticket System, not a standalone script.

TicketGo - Support Ticket System

With the Instagram Chat module on TicketGo, you can effortlessly engage with your clients directly on Instagram, all from within the TicketGo portal. This integration allows you to centralize your customer interactions in one place, making it easier to manage conversations without constantly switching between apps. It’s the perfect tool to ensure your client communication remains smooth and organized.

Check here : Instagram Chat Integration | Respond to Customer Messages Directly from TicketGo

Quick Setup for Instagram Integration

To get started, simply add your Instagram Client ID, and Instagram Access Token into TicketGo. These details will connect your Instagram account to TicketGo and enable real-time message syncing. Once integrated, you can manage Instagram chats, share media, and respond to clients instantly—enhancing your customer service experience with ease.

Get Real-Time Responses on Instagram via TicketGo

Now, you can chat with us on Instagram and receive instant replies, all thanks to our integration with TicketGo. When you message us on Instagram, we’ll receive it through our TicketGo portal and reply to you without any delays. You’ll get our responses directly in your Instagram inbox, making it easier for you to get the help you need—fast and efficiently!

Check here : Documentation