Support ticket - BookingGo SaaS Add-On

The Support Ticket Add-On enables businesses using BookingGo SaaS to provide structured customer support directly from the platform. Clients can raise tickets for inquiries, issues, or service requests, while businesses can track, assign, and resolve them efficiently — ensuring faster response times and improved customer satisfaction.

Note: This is an addon for WorkDo BookingGo SaaS - Multi Business Appointment Booking and Scheduling, not a standalone script.

BookingGo SaaS - Multi Business Appointment Booking and Scheduling

Your clients are happier and more likely to trust you if you answer their queries fast. Support Ticket makes it super easy for your clients to create tickets, and allows you to resolve them quickly and easily.

Check here : Create and Manage Support Tickets | BookingGo SaaS Guide

The smartest way to manage your customer support tickets

Support Ticket is the only ticket management tool that makes it easy for you to manage support tickets smoothly. You and your team can access your clients’ tickets, respond to them, and resolve them - in a few clicks.

Improve your customer service experience

Keep track of all your tickets and agents with ease. a support ticket centralized dashboard puts all clients' tickets, as well as all your agents in one place. This way, it’ll be easy to ensure that queries are being addressed at the right time.

• Create a fast and simple ticket system for your clients
• Manage all customer support tickets from a central dashboard.
• Create a quick and easy ticket generation process

Organize & Manage Your Support Ticket System

Get easy access to open and closed ticket statistics. A visual presentation of categories and a monthly generated ticket chart are presented.

• Organize, manage, and control all support tickets
• Keep track of everything in one place
• Knowledge Base Module

Communicate with your customers seamlessly

The custom ticket form has made the process of questioning easy and reliable. Once you submit the ticket, a unique link has been generated for you for further communication which makes the whole process smooth.

Check here : Documentation