Mark As Important - WorkDo TicketGo Add-On

The Mark As Important Add-On for TicketGo allows support agents to prioritize critical tickets by marking them as important. This ensures high-priority issues stand out in the ticket queue, helping your team respond faster and avoid overlooking urgent customer requests.

Note: This is an addon for WorkDo TicketGo - Support Ticket System, not a standalone script.

TicketGo - Support Ticket System

The Mark as Important feature in TicketGo helps you easily prioritize conversations that matter the most. With just one click, you can ensure critical tickets stand out, allowing you to focus on urgent issues without getting lost in the noise. This functionality is perfect for businesses that need to handle high-priority inquiries efficiently.

Check here : Mark As Important Integration | Prioritize High-Value Support Tickets

Stay Organized with Ease

With the Mark as Important feature, you can maintain a cleaner, more organized workflow. It simplifies your ticket management process by distinguishing between routine tickets and those that need immediate attention, helping you stay on top of high-priority matters.

Streamline Team Collaboration

The Mark as Important feature fosters better collaboration within your team. With clearly marked priority tickets, everyone knows which conversations need immediate attention, ensuring a coordinated response and faster issue resolution. This leads to enhanced teamwork and smoother operations.

Check here : Documentation