Facebook Chat - WorkDo TicketGo Add-On

The Facebook Chat Add-On for TicketGo integrates your helpdesk with Facebook Messenger, allowing you to manage and respond to customer messages directly inside TicketGo. Every conversation is automatically converted into a ticket, ensuring smooth, organized, and timely support.

Note: This is an addon for WorkDo TicketGo - Support Ticket System, not a standalone script.

TicketGo - Support Ticket System

The Facebook Chat module on TicketGo allows businesses to handle all their customer conversations in one place without needing to switch between platforms. Instead of managing messages separately on Facebook Messenger, you can respond to customer queries, provide support, and engage with users directly through the TicketGo portal. This integration ensures that every customer receives prompt attention, improving communication flow and making customer interactions more efficient. By keeping all chats in a single dashboard, businesses can stay organized, respond faster, and enhance the overall customer experience.

Check here : Easy Facebook Chat Integration | Chat with Customers in Real Time Using TicketGo

Simple Facebook Integration Setup

Connecting your Facebook account with TicketGo is quick and hassle-free. All you need to do is enter your Client ID and Access Token, and your Facebook Chat will be linked to the portal. Once set up, all incoming messages will automatically sync, allowing your team to respond instantly without needing to check Messenger separately. This integration helps businesses keep track of all conversations, ensuring that no message is missed. Whether you’re managing customer inquiries, responding to sales queries, or handling support requests, this feature makes communication smooth and effortless.

Get Instant Responses on Facebook Messenger

Now, contacting us on Facebook Messenger is faster than ever! When you send us a message, it is received directly in our TicketGo portal, allowing our team to reply without delay. Our responses will appear in your Messenger chat instantly, so you won’t have to wait for assistance. Whether you have a question, need support, or want an update, you’ll always get a quick and reliable response. With this integration, staying connected with us is simple, efficient, and stress-free.

Check here : Documentation