Appointment Review - BookingGo SaaS Add-On

The Appointment Review Add-On for BookingGo SaaS helps businesses collect and manage customer feedback directly after appointments. It allows clients to leave ratings and reviews about the service or staff, providing valuable insights while boosting credibility and trust.

Note: This is an addon for WorkDo BookingGo SaaS - Multi Business Appointment Booking and Scheduling, not a standalone script.

BookingGo SaaS - Multi Business Appointment Booking and Scheduling

Elevate your BookingGo SaaS marketplace with the Appointment Review Module, a powerful tool designed to enhance customer engagement and satisfaction. With this feature enabled, customers can easily leave ratings for staff directly from the frontend interface, while admins gain valuable insights through the Manage Business Module.

Check here : Appointment Review Module Overview | Step-by-Step Tutorial

Frontend Rating Button for Customer Convenience

With the Appointment Review Module, customers can conveniently rate their appointment experience through a frontend rating button. This simplifies the feedback process, allowing customers to provide ratings for staff professionalism, and overall satisfaction with just a few clicks. By making it easy for customers to leave feedback, you encourage active participation and engagement with your platform.

Admin Visibility and Insights

Admins gain valuable insights into staff performance through the Manage Business Module. Here, they can access comprehensive ratings data, including staff ratings and feedback submitted by customers. This data empowers admins to monitor performance, identify areas for improvement, and implement strategies to enhance customer satisfaction.

Custom Email Templates for Personalized Communication

Admins can create custom email templates within the platform to send automated emails to customers once they submit a rating. These email templates allow admins to express gratitude for the feedback received and encourage continued engagement with the platform. By sending personalized emails, admins foster a sense of appreciation and build stronger relationships with customers.

Check here : Documentation